Shipping Information

Domestic Shipping

We offer free shipping within Hong Kong for all orders over HKD500. Otherwise, a standard shipping fee of HKD30 will be applied.

International Shipping

We offer free international shipping for order overs HKD1,000. For orders under HKD1,000, the standard shipping fee is HKD200.
For international orders outside of Hong Kong, you will be responsible for paying any applicable international customs and import duties and we take no responsibility if your order is seized by customs. All CBD products sold by us are fully compliant with applicable Hong Kong laws and regulations, including the Dangerous Drugs Ordinance. It is your responsibility to research your local laws and regulations to ensure that your CBD products are legal and permitted in your destination country before placing an order with us. LOP & LOA Limited reserves the right to cancel and refund orders that are placed in countries where CBD is not legal.

Shipping Time & Methods

We are committed to ensure our customers’ orders are completed fully and without delay. However, please note delivery dates are estimates only and cannot be guaranteed as the volume of orders, postal mishandling and/or COVID-19 impact could have an influence. It may take up to 2 business days to process your order. Once the order is processed and shipped, an email with your tracking number will be sent.
We ship via SF Express.  The estimated transit time for orders shipped within Hong Kong will take 3-5 business days, and for orders shipped internationally will take 5-10 business days.